ホームセンターきたやまでは、お客様の暮らしをサポートする様々なサービスをご用意しております。
Please see below for an overview of each service.
| Kitayama Point Card | Earn 1 point for every 100 yen (excluding tax) spent on cash purchases. Collect 500 points to receive a 500-yen gift certificate. |
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| Kitayama Super Business Card | This card is perfect for corporations, sole proprietors, and farmers. There are no enrollment or annual fees! You can now choose your payment plan, making transactions even more convenient. |
| Product Delivery (Applies to items purchased at our store) | We deliver heavy, large, or otherwise difficult-to-carry items right to your doorstep. ・Shipping fees start at 800 yen ・Free delivery on orders totaling 2,000 yen or more! *All prices include tax |
| Spare Key Duplication | We can make spare keys for your front door and car |
| Watch Battery Replacement, Strap Replacement, and Repairs | Please note that some items cannot be exchanged. Repairs require that we keep the item for a period of time. |
| Color & Black-and-White Copies (Available only at the Kanoya Kotobuki Store) | Sizes ranging from B5 to A3 are available |
| Lamination (Available only at the Kanoya Kotobuki Store) | We can handle sizes ranging from business card size to A3 |
| Credit Cards / Gift Cards / Debit Cards | We accept various credit cards, including Visa, MasterCard, JCB, American Express, and CITIX. You can choose your preferred payment method, making it convenient for you. We accept gift certificates from the credit card companies listed above, as well as Kanoya City General Merchandise Vouchers. *Please note that no change will be given for purchases made with gift cards. |
| Electronic Money / Transportation-Specific Electronic Money | Rakuten Edy, iD, Suica, QUICPay, nanaco, WAON *Please note that we cannot accept returns or refunds for purchases made using e-money or transit e-money if they are due to customer convenience. |
| QR Code Payments | PayPay, Rakuten Pay, au Pay, Merpay, d-Barai, Paydon *Please note that we cannot accept returns or refunds for QR code payments due to customer convenience. |
| Nameplate Production | We typically require 1 to 10 business days for delivery. |
| Light Truck Rental | For customers who have purchased large items from our store that do not fit in their vehicles, or for those who are unable to arrange transportation, we offer a free 90-minute rental of a light truck. If you would like to use the light truck, please visit the Wood & Building Materials Department checkout counter (a driver’s license is required). |
| Free Pickup Service | For every eligible product purchased, we will take back an equivalent item free of charge. |
| Wood Cutting | We can cut the lumber you purchase to your desired dimensions. However, we can only perform straight cuts. |
| Tool Rental | You can rent our recommended power tools at an affordable rate for a 2-night, 3-day rental period. For inquiries or assistance, please visit the tool counter inside the store. |
| Bicycle Theft Prevention Registration | The crime prevention registration fee is 800 yen. |
| Bicycle Repair | We can help with a variety of issues, including flat tires, tire replacements, and lost keys. Please feel free to stop by. (Please bring your bicycle with you. We do not offer mobile repair services.) |
| Assembling ready-to-assemble furniture | Assembly fees vary depending on the size of the furniture. Please note that this may take a little time. |
| ホームセンターマガジンPacoma | This is a home improvement magazine packed with DIY tips. The latest issue is published around the 10th of every month and is available for free at the main entrance. |
| Wheelchair | We have wheelchairs available for customers at the main entrance. Please ask a nearby staff member if you need one. |
| Gift wrapping | We will wrap your gifts—such as mid-summer and year-end gifts—with the utmost care. |
| Flower Wrapping | Why not choose our floral wrapping for gifts? We can wrap potted plants and orchids to suit your preferences. |
| Printing of business cards, postcards, and other items | We’re here to help with all your printing needs, from business cards to New Year’s cards and more. |
| Custom Seals and Rubber Stamps | From personal registration seals to acknowledgment seals and company seals. We also accept custom orders for Shachihata stamps. |
| Repair Shop | We repair tools and farm equipment. Please feel free to contact us. |
| Sewing Workshop | We offer hem alterations (for a fee) for work pants purchased at our store. Please note that this may take a little time. |
| Pet Grooming | Both our Kanoya Hisashi and Higashi-kai locations offer pet grooming services by appointment only. |
| サービスカウンター | Please use this as your one-stop resource for everything from in-store sales information to inquiries about special-order items and other general questions. |
| Delivery Service (K Express) | This is a cost-effective delivery service provided by Home Center Kitayama. We will deliver your valuable packages via Yamato Transport or Japan Post (Yu-Pack). |
| Kitayama Gift Certificate Sales | It also makes a great gift |
| Ticket Sales | We sell tickets for concerts and performances held at the “Kanoya City Cultural Hall” and “Rina City Kanoya.” Please feel free to contact us. |
| Coin-operated rice polisher | We have installed a coin-operated rice polisher called “Kome-Taro” on the garden center grounds. |
| Custom Wooden Board Production | Perfect for your home or store! We can custom-make them in your choice of material (cedar, cypress, etc.) and size. (Please provide your own design draft) |